Clear rules.
Better relationships.

Doctor Kavach is a technology platform designed to facilitate connections between patients and registered medical practitioners and to provide technology services that support clinic operations and patient engagement.

The platform may provide features such as doctor discovery, appointment booking, reminders, communication, review-related services, analytics and other healthcare technology functions.

By using Doctor Kavach, you confirm that the information you provide is accurate to the best of your knowledge and that you will use the platform in accordance with these Terms & Conditions and applicable law.

If you do not agree with these terms, you should not use the relevant Doctor Kavach services.

Certain Doctor Kavach services may require users to provide information such as name, mobile number, email address, appointment details or other information needed to provide the requested service.

• Users should provide accurate and current information.
• Users should not knowingly provide false or misleading information.
• Users should take reasonable care of their account credentials and access information.
• Information should not be submitted for fraudulent or unlawful purposes.

Doctors using Doctor Kavach are responsible for ensuring that the professional information they provide is accurate and appropriate for publication on the platform.

• Provide accurate professional and clinic information.
• Provide valid medical registration information where required.
• Keep profile, availability and clinic information reasonably up to date.
• Maintain patient confidentiality.
• Comply with applicable professional and legal requirements.
• Use patient information only for legitimate healthcare purposes.
• Remain responsible for diagnosis, treatment and prescriptions.

Patients using Doctor Kavach are responsible for providing accurate information and using the platform responsibly.

• Provide accurate name and contact information.
• Provide correct appointment information.
• Respect appointment timings and clinic instructions.
• Use communication and review features responsibly.
• Do not misuse another person's information or account.
• Do not use the platform for unlawful or fraudulent purposes.

Depending on availability and the applicable service, Doctor Kavach may provide or facilitate technology features including:

Doctor Kavach may facilitate appointment requests or bookings between patients and doctors.

Appointment availability, timings, consultation fees, clinic schedules and other appointment details may be determined by the relevant doctor or clinic.

Certain Doctor Kavach services provided to doctors may be available through paid subscription plans.

Users must use Doctor Kavach only for legitimate, lawful and appropriate purposes.

Doctor Kavach is a technology platform and does not provide medical advice, diagnosis or treatment.

Doctor Kavach may provide functionality for users to submit reviews, feedback or other content relating to services.

• Users should provide genuine and responsible feedback.
• Users should not knowingly submit fraudulent or misleading reviews.
• Content should not violate another person's rights.
• Content should not contain unlawful, threatening or abusive material.

Doctor Kavach may take reasonable action regarding content that violates applicable rules, policies or law.

Doctor Kavach may use or connect with third-party services that support platform functionality.

Doctor Kavach provides technology services intended to facilitate healthcare connections and clinic-support functions. To the extent permitted by applicable law, Doctor Kavach is not responsible for matters outside the technology services it provides.

Doctor Kavach may restrict, suspend or terminate access to services where reasonably necessary, including in cases involving misuse, fraud, unlawful activity, violation of these Terms or risks to the platform or other users.

Doctor Kavach may update these Terms & Conditions from time to time to reflect changes to services, business practices, technology or applicable legal requirements.

Updated terms may be published on this website. Continued use of the platform after applicable updates may constitute acceptance of the updated terms, subject to applicable law.

These Terms & Conditions are governed by the laws of India, subject to applicable law and jurisdiction.

If you have questions about these Terms & Conditions, Doctor Kavach services or a platform-related concern, please contact us.